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Terms and Conditions

Effective as of 9th November 2020

Terms of Use

Please read these terms of use carefully before using this site. If you disagree with these terms and conditions or any part of these terms and conditions, please stop using this site.


The materials on this website (the “Site”) are provided by ProHealth Ltd as a service for its customers and may be used for personal and business. When you access, browse, download or upload information or use this Site in any way you accept, it means you consent all the following terms and conditions.

Copyright and Intellectual property

This Site is only for your personal or business use. You may not distribute, exchange, modify or sell any materials you copy from this Site, including but not limited to any text, graphics, images and other materials (“Materials”) without our prior written consent. All intellectual property rights of them belong to ProHealth Ltd. Any unauthorized use of the Materials may violate related laws.


Materials and Communications

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others. ProHealth Ltd is not liable for any interception and damage resulting from it.


Any material, information or other communication you transmit or post to this Site will be considered non-confidential and non-proprietary (“Communications”). Unless there was a confidential agreement signed with ProHealth Ltd prior of transmitting such Communications. If no confidential agreement is signed, you give up any claim that any use of such material violates any of your rights including copyright, privacy rights, trademark rights, patent and proprietary or other property rights, publicity rights, or any other right. ProHealth Ltd will have no obligations with respect to the Communications.


You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, defamatory, obscene, pornographic, or other material that would violate any laws.



This Site may contain links to other internet sites on the World Wide Web. ProHealth Ltd provides such links for your convenience only and is not responsible for the content of any site linked to or from this Site. Links from this Site to any other site do not mean that ProHealth Ltd approves, recommends that site or is in any form liable for the content of this site.


Terms of Sale

All orders placed with ProHealth Ltd are subject to the acceptance by the customer of the following terms of Sale, excluding any other terms. All orders placed with the seller automatically imply the full acceptance by the buyer of all these terms and conditions.


All orders should be sent in writing via email or placed via the website. Please fill in all required information on the form of Request Quotation, including personal information and product details. You can also request quotation or send orders by facsimile.


The delivery date is ProHealth Ltd best estimation of the time the material will be shipped from its warehouse and ProHealth Ltd assumes no liability for loss, damage or consequential damages due to delays. A charge will be made for shipment as specified on the invoice. Unless otherwise specified ProHealth Ltd will normally use the best, least expensive surface transportation.

Returns & Exchanges

ProHealth Ltd is committed to providing high quality products and services. Upon receipt of goods, you must verify the quantity and content of the products received. If you are not satisfied with our products or the products does not perform as described on the datasheet. Please contact our customer service specialists by sending email to Any claims of discrepancy to the products ordered must be made within five working days of receipt. No return will be accepted without prior authorization of ProHealth Ltd. Any items returned to ProHealth Ltd should be placed in the original packaging and in the same condition as originally purchased. Please note that shipping, handling and packaging charges are not refundable.


All products are warranted to be free of apparent and hidden defects. They are not warranted, nor do we assume any liability:

a) for misuse or apparent defects once the goods have been used.
b) for hidden defects, when recommended user instructions have been followed or when the products have not been used according to state of the arts methods.

ProHealth Ltd responsibility is limited to the value of its own products. No responsibility will be accepted for consequential loss arising from any reason.


Our invoices are payable upon the receipt of invoice, unless the terms state otherwise. Our net payment terms are calculated from date of invoice receipt, not date of goods received.

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